Q&A: A day in the life of Hazel Health Initiator Barbara Fontana

Meet Barbara, a school nurse & Hazel Health Initiator in Duval County Public Schools! In this Q&A, learn about her background, her day-to-day as a school nurse, and hear about her experience with Hazel virtual medical services.
5 minutos
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Actualizado
Publicado el
12 de febrero de 2024

We had the pleasure of sitting down and chatting with Duval County Public Schools School Nurse and Hazel Health Initiator Barbara Fontana, LPN. Barbara is an experienced nurse with a huge heart for serving students. 

As a Hazel Initiator, Barbara is responsible for connecting students (with guardian permission) to Hazel Health visits when they need medical care at school. Barbara ensures students are comfortable and set-up properly for their visit with the Hazel provider. She collaborates with the provider to get the student the care they need, so the student can return to class, ready to learn.

As we spoke with Barbara, it was evident how important she is to her school community! Her approach to each situation reflects a unique blend of urgency and grace, highlighting her commitment to the well-being of every student in her community.

Q: What is your background? Walk me through your journey to becoming a Licensed Practical Nurse (LPN) and School Nurse.

A: I became a mother at a young age and had four children, keeping me occupied with motherhood. Unfortunately, my mother passed away suddenly when I was in my 30s, and my kids were still very young. I witnessed the exceptional medical care she received during her illness, particularly from hospice nurses, and that inspired me!

After overcoming the initial grief, I decided to pursue a career in nursing. My initial goal was to become a hospice nurse, but I ended up in elementary school nursing and loved every aspect! It’s surprising how life led me here, but I am grateful for the journey. 

Barbara and her mother

Q: Why did you choose a career in K-12 health?

A: I initially worked in long-term care, specifically with the geriatric population. While it was a valuable learning opportunity, my heart was not fully invested in that field. The constant presence of sadness and death took a toll on me, and I realized it wasn’t the right fit. 

In an interesting turn of events, I got sick on a trip to Alaska. I had to take a leave of absence from work, and after undergoing surgery and recovering, I stumbled upon a newspaper article advertising 15 new school nurse positions in my county. The thought of school nursing had never crossed my mind before, but after discussing it with a nurse friend over lunch one day, I decided to apply. I got the job, and it was a wonderful, unexpected shift in my nursing career. My heart expanded with the kids, and I knew immediately this was where I was meant to be!

Q: What is your day-to-day like as an LPN in Duval County?

A: My daily routine is pretty hectic! I start the day with parents often waiting to discuss medication during the morning drop-off. Kids who might have gotten sick on the bus or aren't feeling well are arriving. Some children haven’t had breakfast, so I provide them with a snack and ensure they have what they need to start their day. Following that, I focus on caring for a diabetic student, spending a significant portion of my time with him, especially in the mornings and afternoons when he’s in class. It’s a very busy clinic, and I handle each situation as it arises.

Q: How did you feel when Hazel Health launched at your school?

A: Initially, I was quite skeptical about the new program. I had some interest, but I wasn’t sure how it would function. However, my perspective changed when a representative from Hazel came to set up the program, explain everything thoroughly, and demonstrate how the technology worked. That’s when I felt comfortable and excited about the potential impact.

Hazel’s approach to addressing the entire well-being of the students, rather than just physical ailments, captivated me. It allowed me to understand the underlying issues affecting the students. Despite my concerns during the initial stages and the challenges of implementing a new virtual program amid a pandemic, the rollout was smooth and exceeded my expectations. 

We had the pleasure of sitting down and chatting with Duval County Public Schools School Nurse and Hazel Health Initiator Barbara Fontana, LPN. Barbara is an experienced nurse with a huge heart for serving students. 

As a Hazel Initiator, Barbara is responsible for connecting students (with guardian permission) to Hazel Health visits when they need medical care at school. Barbara ensures students are comfortable and set-up properly for their visit with the Hazel provider. She collaborates with the provider to get the student the care they need, so the student can return to class, ready to learn.

As we spoke with Barbara, it was evident how important she is to her school community! Her approach to each situation reflects a unique blend of urgency and grace, highlighting her commitment to the well-being of every student in her community.

Q: What is your background? Walk me through your journey to becoming a Licensed Practical Nurse (LPN) and School Nurse.

A: I became a mother at a young age and had four children, keeping me occupied with motherhood. Unfortunately, my mother passed away suddenly when I was in my 30s, and my kids were still very young. I witnessed the exceptional medical care she received during her illness, particularly from hospice nurses, and that inspired me!

After overcoming the initial grief, I decided to pursue a career in nursing. My initial goal was to become a hospice nurse, but I ended up in elementary school nursing and loved every aspect! It’s surprising how life led me here, but I am grateful for the journey. 

Barbara and her mother

Q: Why did you choose a career in K-12 health?

A: I initially worked in long-term care, specifically with the geriatric population. While it was a valuable learning opportunity, my heart was not fully invested in that field. The constant presence of sadness and death took a toll on me, and I realized it wasn’t the right fit. 

In an interesting turn of events, I got sick on a trip to Alaska. I had to take a leave of absence from work, and after undergoing surgery and recovering, I stumbled upon a newspaper article advertising 15 new school nurse positions in my county. The thought of school nursing had never crossed my mind before, but after discussing it with a nurse friend over lunch one day, I decided to apply. I got the job, and it was a wonderful, unexpected shift in my nursing career. My heart expanded with the kids, and I knew immediately this was where I was meant to be!

Q: What is your day-to-day like as an LPN in Duval County?

A: My daily routine is pretty hectic! I start the day with parents often waiting to discuss medication during the morning drop-off. Kids who might have gotten sick on the bus or aren't feeling well are arriving. Some children haven’t had breakfast, so I provide them with a snack and ensure they have what they need to start their day. Following that, I focus on caring for a diabetic student, spending a significant portion of my time with him, especially in the mornings and afternoons when he’s in class. It’s a very busy clinic, and I handle each situation as it arises.

Q: How did you feel when Hazel Health launched at your school?

A: Initially, I was quite skeptical about the new program. I had some interest, but I wasn’t sure how it would function. However, my perspective changed when a representative from Hazel came to set up the program, explain everything thoroughly, and demonstrate how the technology worked. That’s when I felt comfortable and excited about the potential impact.

Hazel’s approach to addressing the entire well-being of the students, rather than just physical ailments, captivated me. It allowed me to understand the underlying issues affecting the students. Despite my concerns during the initial stages and the challenges of implementing a new virtual program amid a pandemic, the rollout was smooth and exceeded my expectations. 

We had the pleasure of sitting down and chatting with Duval County Public Schools School Nurse and Hazel Health Initiator Barbara Fontana, LPN. Barbara is an experienced nurse with a huge heart for serving students. 

As a Hazel Initiator, Barbara is responsible for connecting students (with guardian permission) to Hazel Health visits when they need medical care at school. Barbara ensures students are comfortable and set-up properly for their visit with the Hazel provider. She collaborates with the provider to get the student the care they need, so the student can return to class, ready to learn.

As we spoke with Barbara, it was evident how important she is to her school community! Her approach to each situation reflects a unique blend of urgency and grace, highlighting her commitment to the well-being of every student in her community.

Q: What is your background? Walk me through your journey to becoming a Licensed Practical Nurse (LPN) and School Nurse.

A: I became a mother at a young age and had four children, keeping me occupied with motherhood. Unfortunately, my mother passed away suddenly when I was in my 30s, and my kids were still very young. I witnessed the exceptional medical care she received during her illness, particularly from hospice nurses, and that inspired me!

After overcoming the initial grief, I decided to pursue a career in nursing. My initial goal was to become a hospice nurse, but I ended up in elementary school nursing and loved every aspect! It’s surprising how life led me here, but I am grateful for the journey. 

Barbara and her mother

Q: Why did you choose a career in K-12 health?

A: I initially worked in long-term care, specifically with the geriatric population. While it was a valuable learning opportunity, my heart was not fully invested in that field. The constant presence of sadness and death took a toll on me, and I realized it wasn’t the right fit. 

In an interesting turn of events, I got sick on a trip to Alaska. I had to take a leave of absence from work, and after undergoing surgery and recovering, I stumbled upon a newspaper article advertising 15 new school nurse positions in my county. The thought of school nursing had never crossed my mind before, but after discussing it with a nurse friend over lunch one day, I decided to apply. I got the job, and it was a wonderful, unexpected shift in my nursing career. My heart expanded with the kids, and I knew immediately this was where I was meant to be!

Q: What is your day-to-day like as an LPN in Duval County?

A: My daily routine is pretty hectic! I start the day with parents often waiting to discuss medication during the morning drop-off. Kids who might have gotten sick on the bus or aren't feeling well are arriving. Some children haven’t had breakfast, so I provide them with a snack and ensure they have what they need to start their day. Following that, I focus on caring for a diabetic student, spending a significant portion of my time with him, especially in the mornings and afternoons when he’s in class. It’s a very busy clinic, and I handle each situation as it arises.

Q: How did you feel when Hazel Health launched at your school?

A: Initially, I was quite skeptical about the new program. I had some interest, but I wasn’t sure how it would function. However, my perspective changed when a representative from Hazel came to set up the program, explain everything thoroughly, and demonstrate how the technology worked. That’s when I felt comfortable and excited about the potential impact.

Hazel’s approach to addressing the entire well-being of the students, rather than just physical ailments, captivated me. It allowed me to understand the underlying issues affecting the students. Despite my concerns during the initial stages and the challenges of implementing a new virtual program amid a pandemic, the rollout was smooth and exceeded my expectations. 

We had the pleasure of sitting down and chatting with Duval County Public Schools School Nurse and Hazel Health Initiator Barbara Fontana, LPN. Barbara is an experienced nurse with a huge heart for serving students. 

As a Hazel Initiator, Barbara is responsible for connecting students (with guardian permission) to Hazel Health visits when they need medical care at school. Barbara ensures students are comfortable and set-up properly for their visit with the Hazel provider. She collaborates with the provider to get the student the care they need, so the student can return to class, ready to learn.

As we spoke with Barbara, it was evident how important she is to her school community! Her approach to each situation reflects a unique blend of urgency and grace, highlighting her commitment to the well-being of every student in her community.

Q: What is your background? Walk me through your journey to becoming a Licensed Practical Nurse (LPN) and School Nurse.

A: I became a mother at a young age and had four children, keeping me occupied with motherhood. Unfortunately, my mother passed away suddenly when I was in my 30s, and my kids were still very young. I witnessed the exceptional medical care she received during her illness, particularly from hospice nurses, and that inspired me!

After overcoming the initial grief, I decided to pursue a career in nursing. My initial goal was to become a hospice nurse, but I ended up in elementary school nursing and loved every aspect! It’s surprising how life led me here, but I am grateful for the journey. 

Barbara and her mother

Q: Why did you choose a career in K-12 health?

A: I initially worked in long-term care, specifically with the geriatric population. While it was a valuable learning opportunity, my heart was not fully invested in that field. The constant presence of sadness and death took a toll on me, and I realized it wasn’t the right fit. 

In an interesting turn of events, I got sick on a trip to Alaska. I had to take a leave of absence from work, and after undergoing surgery and recovering, I stumbled upon a newspaper article advertising 15 new school nurse positions in my county. The thought of school nursing had never crossed my mind before, but after discussing it with a nurse friend over lunch one day, I decided to apply. I got the job, and it was a wonderful, unexpected shift in my nursing career. My heart expanded with the kids, and I knew immediately this was where I was meant to be!

Q: What is your day-to-day like as an LPN in Duval County?

A: My daily routine is pretty hectic! I start the day with parents often waiting to discuss medication during the morning drop-off. Kids who might have gotten sick on the bus or aren't feeling well are arriving. Some children haven’t had breakfast, so I provide them with a snack and ensure they have what they need to start their day. Following that, I focus on caring for a diabetic student, spending a significant portion of my time with him, especially in the mornings and afternoons when he’s in class. It’s a very busy clinic, and I handle each situation as it arises.

Q: How did you feel when Hazel Health launched at your school?

A: Initially, I was quite skeptical about the new program. I had some interest, but I wasn’t sure how it would function. However, my perspective changed when a representative from Hazel came to set up the program, explain everything thoroughly, and demonstrate how the technology worked. That’s when I felt comfortable and excited about the potential impact.

Hazel’s approach to addressing the entire well-being of the students, rather than just physical ailments, captivated me. It allowed me to understand the underlying issues affecting the students. Despite my concerns during the initial stages and the challenges of implementing a new virtual program amid a pandemic, the rollout was smooth and exceeded my expectations. 

Barbara on using Hazel Health in her clinic

"I initially thought setting up virtual visits for my students would add more to my daily tasks; however, it did the opposite! I can get a student started with their Hazel provider and then seamlessly move on to assist another student. It’s like having an extra set of hands in the clinic, making my work more impactful and efficient."

Q: How does your role as a Hazel Initiator fit into your day-to-day workflow?

A: The data Hazel provides has been invaluable in our efforts to support these students effectively. It helps to identify patterns, address needs, and bridge gaps that may have existed before. Nothing falls through the cracks with Hazel, and I am confident that no crucial information is overlooked.

Q: How have families responded to Hazel?

A: Families love Hazel! It brings them immense relief, especially when unexpected situations arise. Hazel allows parents to return to work without worrying about their child’s well-being. 

During COVID-19, Hazel played a crucial role. Instead of sending kids home for minor issues like a sore throat or headache due to pandemic protocols, Hazel providers could assess the situation. If they determined that the symptoms weren’t related to COVID-19, the student could return to class. Hazel was a game changer for families who previously would have to leave work to come pick up their students. The relief the families experienced and Hazel's flexibility has made it a great addition to our school’s health clinic. 

Q: That’s all the questions we have! Is there anything else you’d like to share?

A: Everyone has been so friendly. Everyone at Hazel is wonderful! Students come in crying and leave smiling. That’s been the greatest part, to see them smiling!

Thank you, Barbara, for taking the time to answer our questions and for everything you do to ensure your students are healthy and happy!

Learn more about how Hazel works in schools

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Acerca de Hazel

Hazel Health, el líder en telesalud en las escuelas, se asocia con los distritos escolares para prestar servicios de salud física y mental a estudiantes de K-12 donde se encuentren: en la escuela o en su casa. Los diversos proveedores interculturales de Hazel se especializan en los problemas de salud de los niños y adolescentes y trabajan en conjunto con los padres y el personal de la escuela para tomar las mejores decisiones relativas a la atención de los estudiantes. Hazel se compromete a mejorar la equidad en atención médica y está disponible independientemente de los ingresos familiares, la zona geográfica, la situación del seguro y la posibilidad de pagar. La misión de Hazel es transformar el acceso de los niños a la atención médica, porque cuando los estudiantes se sienten mejor, aprenden mejor.

Obtenga más información en hazel.co.

Acerca de Hazel

Hazel Health is the nation’s largest and most trusted provider of school-based telehealth. By partnering with districts and health plans across the country, Hazel transforms schools into the most accessible front door to pediatric healthcare. Today, Hazel’s licensed providers deliver teletherapy and virtual care (in school or at home) to over four million K-12 students, regardless of their insurance status or ability to pay. Hazel aims to remove all barriers to the mental and physical health care that children need to thrive: in school, at home, and in life.

Obtenga más información en hazel.co.

Acerca de Hazel

Hazel Health, el líder en telesalud en las escuelas, se asocia con los distritos escolares para prestar servicios de salud física y mental a estudiantes de K-12 donde se encuentren: en la escuela o en su casa. Hazel presta servicios a casi 2 millones de estudiantes en 100 distritos escolares, lo que ayuda a reducir el ausentismo crónico y el aprendizaje inconcluso, ya que aborda las dificultades para acceder a la atención médica. Hazel, como extensión del equipo de salud escolar, ayuda a las escuelas a abordar de inmediato las necesidades de atención de salud física y mental de los estudiantes. La misión de Hazel es transformar el acceso de los niños a la atención médica, porque cuando los estudiantes se sienten mejor, aprenden mejor.

Obtenga más información en Hazel.co/hazel-in-schools.

Acerca de Hazel

Hazel Health, el líder en telesalud en las escuelas, se asocia con los distritos escolares para prestar servicios de salud física y mental a estudiantes de K-12 donde se encuentren: en la escuela o en su casa. Como Hazel soluciona las dificultades para acceder a la atención médica, ayuda a los distritos escolares a abordar los problemas de ausentismo crónico, aprendizaje inconcluso e inscripción en las escuelas.

Obtenga más información en Hazel.co/hazel-in-schools.

Acerca de Hazel

Hazel Health, el líder en telesalud en las escuelas, trabaja con los distritos escolares y las familias para prestar servicios de salud física y mental a estudiantes de K-12 donde se encuentren: en la escuela o en su casa. En lugar de esperar una cita con un médico o terapeuta, los niños pueden ver a un proveedor de Hazel mediante una visita virtual, sin ningún costo para las familias. Con el permiso de los tutores, la plataforma virtual de Hazel permite a los niños ponerse en contacto con un proveedor de atención médica en cuestión de minutos, o con un terapeuta en cuestión de días tras la derivación. Los proveedores de Hazel pueden ayudar con todo tipo de problemas, desde alergias y dolores de estómago hasta ansiedad y depresión. Con Hazel, los niños pueden obtener la atención que necesitan cuando la necesitan.

Obtenga más información en Hazel.co/how-hazel-works.

Acerca de Hazel

Hazel Health, el líder en telesalud en las escuelas, trabaja con los distritos escolares y las familias para prestar servicios de salud física y mental a estudiantes de K-12 donde se encuentren: en la escuela o en su casa. Sin costo alguno, e independientemente de la situación del seguro médico, los proveedores de Hazel pueden ayudar con todo tipo de problemas, desde alergias y dolores de estómago hasta ansiedad y depresión. Con Hazel, los niños pueden obtener la atención que necesitan cuando la necesitan.

Obtenga más información en Hazel.co/how-hazel-works.

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